Melitalia is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and protect the data you provide when you visit our website, contact us through forms, WhatsApp, or email, or when you register for an Italian language course or placement test.
When you interact with us, we may collect information that you voluntarily provide such as your name, email address, WhatsApp/telephone number, country of residence, language preference, and any message you submit through our forms. If you register for a course or placement test, we may also request optional information such as age group or course level preference. Additionally, when you browse our website, certain information may be collected automatically through cookies and analytics tools, including your IP address, device details, browser type, and pages visited. We do not collect sensitive personal data.
We process your personal data to respond to inquiries, manage course registrations, send course or placement test details, provide updates, and improve our services and website functionality. If you consent, we may also send you marketing or promotional messages relating to course updates or special offers. For users within the European Union (including Italy), we process personal data based on the following legal grounds: to fulfil a contract or take steps prior to entering into a contract, based on your consent, or based on our legitimate interest to improve our services.
We do not sell, trade, or rent your personal information to third parties. However, your data may be shared with trusted service providers such as website hosting partners, email service tools, and administrative staff or teachers involved in the management of your course enrollment. All third parties handling your data operate under strict confidentiality and data protection agreements. If payments are introduced in the future, your information may be processed by secure payment providers; however, we currently do not store payment or banking information.
Your data is stored securely on protected systems, with access limited only to authorized staff. We retain your information only as long as necessary for administrative or legal purposes, after which it is safely deleted. If you are located in the European Union, including Italy, you have the right under GDPR to access, modify, delete, or request a copy of your personal data at any time. You may also withdraw your consent for marketing communications. To exercise these rights, you may contact us via email or WhatsApp.
Our website may use cookies to improve your browsing experience and to measure website traffic and user activity. You can disable cookies through your browser settings if you prefer not to allow them. For users under the age of 18, personal information is only collected with parental or guardian consent, especially when registering for children’s or teens’ courses.
Your information may be processed in Italy or other countries where our service providers operate. We ensure that any transfer of personal data outside your country complies with applicable data protection regulations, including GDPR.
If you have questions about this Privacy Policy, wish to correct or delete your information, or need assistance regarding your data rights, please contact us via email or WhatsApp at:
- Email: info@melitalia.com
- WhatsApp/Phone: +39 371 496 4765
By using our website or submitting your information, you confirm that you have read and agreed to this Privacy Policy.